SAYING “THANKS” GOES A LONG WAY!
Dear Corporate Nanny,
One of my employees was mad and me – and told me so. I asked her for something and she dutifully sent it to me. She was mad that I didn’t “thank her.” I get and send so many emails a day, I didn’t think I had to send a “thank you” email too! What should I do?
-Angelo
Dear Angelo,
Sometimes when people send emails to people, they aren’t sure they even received them! With all of the SPAM filters these days who knows! So when people don’t receive acknowledgment from the receiver, their minds run wild…“did he/she receive my response,” “hoping my email didn’t get stuck in someone’s SPAM filter,” “it would have been nice if he/she said ‘got it,’ that’s all I’m looking for!” Funny things push people’s buttons, and as managers we need to know what they are! In my book, Oops! I’m The Manager! Getting Past “What Do I Do Now?!” In 5 Easy Steps, I dedicated a whole chapter on Respect. Pick up a copy! You won’t be disappointed! You’ll be able to pick and choose from many insightful thoughts, what will work for you! And saying “good morning” and “thanks” go along way! Try it!
-The Corporate Nanny
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