IT’S NOT COOL TO YELL AT ANYONE!
Dear Corporate Nanny,
I yelled at one of my staff members this week. I was stressed out and unfortunately she said something that upset me even more! I know it was wrong, and now I’m embarrassed. How should I address the situation?
-Colton
Dear Colton,
I’m not a fan of anyone yelling at anyone, especially grown-ups yelling at other grown-ups. I feel this way no matter who the person is and what the situation was. In fact, it’s on my list of “things not to do in life”. With that said, however, people are people and we can get frustrated. I’m thinking in your case, you lost control of your emotions, for whatever reason, and your staff member received the brunt of it. I don’t believe in yelling at people, but I can understand how it happens. Now, it’s all in the recovery. Here’s what you have do to, and I wouldn’t wait too long. Call in your staff member to talk about the exchange and just flat out apologize. Apologies go a long way. And for you, try and do things that release your stress – find the absurdity in the situation and laugh about it – don’t laugh at the person – but at the situation, go for a walk at lunch, exercise in the morning, count to 10, stuff like that. You’ll be amazed how much better you’ll feel which in turn will help you develop a better relationship with your staff.
-The Corporate Nanny
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